Insurance underwriting support services

It's time to reimagine your underwriting operations

Give your underwriters the support they need in today's shifting market: on-demand expert support, augmented with automation capabilities.

Our team will reach out to arrange a brief 15-minute call to learn more about your underwriting needs.

Don't settle for traditional outsourcing for your underwriting

Underwriting operations are complex - true support requires deep insurance knowledge. Our comprehensive underwriting solutions are driven by experts with decades of experience.

We only hire the best

  • Only 3% of global applicants meet our criteria to move onto the next hiring stage.
  • 140 hours of specialized work simulation helps prepare new hires.
  • 8 weeks with a certified trainer to ensure tasks meet our high quality standards.

We put knowledge first

  • 5,000+ employees hold an insurance certification.
  • 1,450+ employees hold a Six Sigma Yellow, Green, or Black Belt
  • 100+ employees are automation experts specializing in tools like UiPath, WinAutomation, and Decisions Workflow.

98%

overall processing quality
level on underwriting tasks

Our outsourced underwriting services


Submission and risk assessment process
  • Submission clearance and setup
  • Submission triage
  • Inspection setup
  • Loss runs ordering and management
  • Insurance binder preparation
Policy lifecycle management
  • Policy entry, checking, and issuance
  • Policy rating and documentation
  • Policy renewal management
  • Endorsement and cancellation management
  • Real-time service support
Underwriting compliance and insights
  • Insurance data reporting
  • Advanced analytics (underwriter and management)
  • Book audit tasks

Real client story

Helping a leading wholesaler balance underwriting workloads

The client

A leading independent insurance wholesaler and underwriting manager.

The problem

Personnel across 40+ offices were spending too much time on binding activities, taking away bandwidth for higher level tasks. The client also lacked a standardized process for binding.

How we helped

Our team assessed current binding processes across 5 regions, and then developed a standardized procedure and rollout plan. Half of binding activities were transitioned to our BPM team, with monitoring mechanisms implemented to review adoption rate and progress.

Impact

  • Transitioned 50% of binding activities to the centralized process handled by RSP, serving over 600 client underwriters and saving 75,000 hours annually to perform high-level tasks
  • Realized $1.1 million in annual operational cost savings due to efficiency gains in the centralized binding team
  • Achieved an overall quality level of 99.95%

Ready to get underwriting support you can count on?

Schedule time with our experts